We recognise and respect that each resident is unique and we aim to respond to their needs for care and support regardless of their origin, religious beliefs, personal attitudes, the nature of health or any other factor.

We aim to work in an open and co-operative manner with our residents and their families fostering their independence and recognising their right to be involved in the planning and delivery of their care and empowering the residents to make choices for themselves within a broad framework of support provided by Springfield House.